Comment Forms - Attica Group

Comment Forms - Attica Group

Need for:

  • An online solution that would collect and analyze satisfaction and marketing data forms from on-board the Group’s passenger vessels in order to replace the paper-based forms previously available

What we did:

  • We designed and implemented a back–end platform based on the client’s infrastructure that enables managers to create vessel-specific survey forms and collect, manage and analyze data provided by passengers
  • We made available an on-board form, provided via the @sea infotainment platform for the customers to complete. While on-board, the passenger rates predefined satisfaction criteria or provides comments in free text format
  • The platform is fully GDPR compliant

Results for the client:

  • Significantly faster data collection and analysis mechanism
  • A centralized management and assessment of key passenger KPIs that leads to faster corrective actions on-board the vessels


Comment Forms - Attica Group


08 September 2022


Custom Web Application, Digital Transformation

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idcs is a business unit of
Intelligent Media Ltd.
idcs stands for Intelligent Digital Content Services

210 68 56 820

54 K. Varnali str.
15233, Halandri, Greece